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Customer Order Management Representative

  • Antwerp, Flexible
  • Company culture: Adhocracy, Clan
  • Job category: General, Supply Chain
  • Job classification: Controller / Inspector, Coordinator / Organizer, Researcher / Analyst


Which skills & talents will you use?

  • Communication
  • Keeping a helicopter view
  • Problem solving
  • Project management
  • Time management & prioritising

Which intrinsic interests will you be able to use and explore further?

  • Conventional
  • Investigate
  • Social

What will you do?

As a Customer Order Management Representative, you are the contact person for customers, suppliers and internal departments. You are responsible from A to Z for coordinating the international distriubution of products/services, from the moment the order is placed to the moment a customer has received the delivery. 

Some of your duties include: maintaining positive customer relations, arranging transport (boats, trucks, planes), following up customs legislation, problem-solving when something does not go as planned during delivery (who/what is needed where?), thinking critically about how processes can be optimised. 

In this role, you will receive a lot of training and education. You can progress to different branches in the organisation: business analysis, controlling, compliance, sales, purchasing. They are happy to discuss with you how you can grow within the organisation with your unique set of skills and interests. 

Salary package

  • Competitive salary package


Which career drivers will you be able to aspire?

  • Healthy work-life balance
  • Intrapreneurship / ownership
  • Team work

These are the boundary conditions

  • Fulltime
  • Minimum experience: 1-3 years, No work experience
  • Languages needed: Dutch

Where will you work?

Our partner is an overseas distribution company that specializes in distributing duty free goods or services from one country to another. They facilitate the movement of products across international borders, handling tasks such as logistics (by truck, sea and air freight), customs clearance, warehousing, and delivery to retailers (think of the duty-free shops at the airport). 

The organisation is originally a family business and you can still feel this in the corporate culture today: informal, collegial, entrepreneurial and inclusive. The company is growing strongly, mainly due to their customer-centric approach, focus on innovation and fast-paced way of making decisions. Due to this growth, they are currently looking for people to join the organisation. 

  • Toegestane bestandstypen: pdf, doc, docx, Max. bestandsgrootte: 8 MB.
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It's a match? Our talent success managers will contact you immediately. Together we go through the match and we assess your personal wishes.

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