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Customer Success Manager

  • Antwerp, Flexible
  • Company culture: Adhocracy, Clan
  • Job category: General, Sales
  • Job classification: Business advisor / Consultant, Promoter / Entrepreneur

Role

Which skills & talents will you use?

  • Communication
  • Interpersonal skills
  • Proactivity
  • Project management
  • Time management & prioritising

Which intrinsic interests will you be able to use and explore further?

  • Conventional
  • Enterprising
  • Social

What will you do?

As a Customer Success Manager, you will be responsible for building strong client relationships and ensuring they maximize the value of the platform. Acting as the primary point of contact, you will guide clients through onboarding, help them navigate the platform, and provide ongoing support. By gathering feedback and collaborating with internal teams, you will contribute to product improvements and drive engagement through training sessions, webinars, and events. Additionally, you will monitor client satisfaction, proactively address potential challenges, and implement strategies to enhance loyalty and retention.

Salary package

  • Competitive salary package

Company

Which career drivers will you be able to aspire?

  • Intrapreneurship / ownership
  • Team work

These are the boundary conditions

  • Fulltime
  • Minimum experience: 1-3 years
  • Languages needed: Dutch, English

Where will you work?

This organisation is a technology start-up with a collegial, entrepreneurial corporate culture. 

Their innovative mobility platform enables companies to efficiently manage all forms of corporate mobility, including cars, bicycles, charging stations, and mobility cards. Organizations can centrally oversee employees, vehicles, mobility services, contracts, and suppliers, resulting in time and cost savings.
This platform is designed to flexibly adapt to rapidly changing mobility needs within organizations, always keeping employees at the center. It is intuitive and web-based, allowing users to get started without extensive training.

The platform is developed by a leading expert in fleet and mobility management software and is part of a larger corporate group specializing in mobility solutions.

  • Toegestane bestandstypen: pdf, doc, docx, Max. bestandsgrootte: 8 MB.
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It's a match? Our talent success managers will contact you immediately. Together we go through the match and we assess your personal wishes.

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